ci444's Complete Terms and Conditions

1 General Provisions and Acceptance of Agreement

ci444 (hereinafter referred to as the "Platform", "we" or "Site") is an online betting and casino service provider operated specifically for players in Bangladesh. When you access the ci444.cam website, create an account or use the services, you are automatically considered to have fully accepted these terms and conditions.

These terms and conditions form a legally binding agreement between you and ci444. If you do not agree with any part of these terms, please refrain from using the platform.

These terms and conditions must be read together with our Privacy Policy, Responsible Gaming Policy and other applicable guidelines, all of which form part of a complete agreement.

2 Account Registration and Personal Information

To use the services at ci444, each user must create a personal account. All information provided at the time of registration must be true, accurate and complete.

2.1 Registration Requirements

• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• Correct name, date of birth and contact information must be provided at the time of registration.
• ci444 may request additional documents for identity verification at any time.
• If false information is provided, the account will be closed immediately and the deposited balance may be forfeited.

2.2 Verification Process (KYC)

We follow a "Know Your Customer" (KYC) policy. Before the first withdrawal or for transactions exceeding a specified amount, users may be required to submit proof of identity, proof of address and proof of payment method. Withdrawals may be held until this process is completed.

3 Age Limit and Eligibility Requirements

ci444 is for adults only. You must be at least 21 years of age to use this platform.

If there is suspicion of an age limit violation, ci444 may request proof of age and bring the account under investigation at any time. In such cases, account activity may be temporarily suspended.

4 Account Security and Responsibility

You are solely responsible for ensuring the security of your account. The following must be followed at all times:

• Do not share your login credentials (username and password) with anyone.
• Use a strong password and change it regularly.
• Always log out after logging in from a public or shared device.
• If you notice any unauthorized activity on your account, notify our support team immediately.

ci444 will not be responsible for any activity carried out using your login credentials. You are solely responsible for any misuse of your account or security breach.

5 Financial Transactions — Deposits and Withdrawals

5.1 Deposit

bKash, Nagad, Rocket, Upay and bank transfer can be used to deposit funds into ci444.

• Minimum deposit amount: ৳300 (for all methods).
• After a deposit is completed, it generally takes a few minutes for the balance to be credited to the account.
• Only payment methods registered in your own name may be used.
• Deposits through third parties are not accepted and such transactions will be cancelled.

5.2 Withdrawal

The same payment method used for the deposit will be used for the withdrawal.

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 5-30 minutes.
• Withdrawals may be delayed if KYC verification is not completed.
• The withdrawal process will not begin until the active bonus wagering requirements are met.
• If ci444 identifies suspicious activity on any account, withdrawals may be temporarily suspended.

6 Terms Related to Bonuses and Promotions

ci444 offers various types of bonuses and promotional offers. Please read the relevant terms and conditions carefully before using these offers.

6.1 Welcome Bonus

• New members can receive up to 120% bonus on their first deposit, up to ৳10,000.
• Bonus wagering requirement: 10x (Bonus + Deposit).
• Bonus funds cannot be withdrawn until the wagering requirements are met.
• Each customer is eligible to receive the welcome bonus only once.

6.2 General Bonus Rules

• Bonuses are only usable for betting and gaming and cannot be withdrawn directly.
• It is not possible to have multiple bonuses active at the same time.
• If evidence of bonus abuse is found, the account will be brought under investigation.
• ci444 reserves the right to modify, suspend or cancel bonus offers at any time.
• If a bet placed with bonus funds is found to have been made in a manner that violates the rules, that win will be voided.

7 Betting and Gaming Rules

All betting and gaming activities on ci444 will be governed by the following rules:

7.1 General Betting Rules

• Once confirmed, a bet cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, ci444 reserves the right to cancel that bet.
• For cricket, football and other sports, if a match is cancelled, the relevant bet will be refunded.

7.2 Sports Betting

Betting is available on BPL, IPL, T20 World Cup, ICC events and other international cricket, football and kabaddi events. Special rules applicable to each event may apply and will be noted on the event page.

7.3 Casino Games

All casino games are operated from the servers of third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe). The outcomes of these games are determined by a Random Number Generator (RNG), which is independently verified.

8 Prohibited Activities

The following activities are completely prohibited on ci444. Violating these prohibitions will result in the account being closed and all funds may be forfeited:

• Operating multiple accounts under the same person's name.
• Using another person's identity or payment method.
• Participating in bonus abuse or bonus arbitrage activities.
• Using software, bots or automated methods to place bets.
• Using ci444 for money laundering or transactions involving illegal funds.
• Exploiting technical errors or game vulnerabilities on the platform.
• Collusion or coordinated activities with other users.
• Using threatening, harassing or abusive language.

9 Limitation of Liability

ci444 will bear no responsibility for the following:

• Losses caused by internet connection issues or technical failures of your device.
• System outages from third-party payment providers (bKash, Nagad, Rocket, Upay, etc.).
• Access to your account by an unauthorized third party.
• A game being interrupted mid-session due to a game provider's server issue.
• Financial losses from betting — this is entirely the user's personal responsibility.

Our platform is provided on an "as is" basis and we reserve the right to temporarily suspend the service for any reason.

10 Privacy and Data Protection

Protecting your personal information is our primary priority. ci444 uses modern SSL encryption technology to keep all transactions and personal information secure.

To learn more about how we collect, use and protect your information, please read our Privacy Policy.

• Your information is not sold to any third party.
• Your information is not disclosed except as required by law.
• Documents collected for KYC verification are stored securely.

11 Account Closure and Refund of Funds

11.1 Closure by User

You may close your account at any time by contacting our support team. If at the time of the closure request your account holds a valid balance and there are no active bonus wagering requirements, those funds will be returned to your payment method.

11.2 Closure by ci444

ci444 may close or suspend an account for any of the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraudulent or illegal activity.
• Use of false identity or documents.
• Prolonged inactivity of the account.
• Self-exclusion request under the responsible gaming policy.

12 Right to Modify Terms and Conditions

ci444 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will try to notify you via email or a notice on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, it is advised to review this page regularly.

13 Dispute Resolution Process

If you have any complaint or dispute, please follow the steps below:

• Step 1: Report the matter to our 24/7 live chat support.
• Step 2: If the issue is not resolved via live chat, write to us in detail at [email protected].
• Step 3: Our team will review your complaint within 72 hours.
• Step 4: The decision will be communicated to you in writing via email.

ci444's decision will be considered final unless a different outcome is reached through a legal process.

14 Contact & Support

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• 24/7 Live Chat — support available entirely in Bengali
• Email: [email protected]

Our support team is available around the clock in Bangladesh Standard Time (BST, UTC+6).