ci444 Privacy Policy — Your Information Is Completely Safe With Us

This privacy policy applies to all services and activities of the ci444 platform. By using the ci444 website, you are considered to have given your consent to this policy. We are committed to ensuring a safe, transparent, and trustworthy environment for players in Bangladesh.

1. Information Collection

ci444 may collect the following types of information to provide registration and user experience on its platform:

1.1 Information You Provide Directly

When you create an account on ci444 or use our services, you provide the following information yourself:

• Name and date of birth (for age verification)
• Email address and contact details
• Password and security-related information
• Payment information — bKash, Nagad, Rocket, Upay or bank account details
• Documents required for identity verification (copy of national ID card or passport)

1.2 Automatically Collected Information

When you use the ci444 website or app, we automatically collect certain technical information:

• IP address and device identifier information
• Browser type and operating system
• Usage patterns and activity logs on the website
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity

2. Purpose of Information Use

ci444 uses collected information only for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To smoothly operate betting, casino games, and other platform services.
• Transaction Processing: To complete deposits, withdrawals, and other financial transactions.
• Customer Support: To resolve any issues in Bengali via 24/7 live chat.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To monitor your gaming habits and help you set limits.
• Marketing Communications: To send promotional offers and updates with your consent.
• Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing and Disclosure

ci444 does not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:

3.1 Approved Third Parties

Limited information may be shared with certain trusted third parties to operate our services, such as:

• Payment processing service providers (bKash, Nagad, Rocket, Upay and banking partners)
• Identity verification services
• IT infrastructure and cloud service providers
• Anti-fraud and security services

These partners are given information only for specific purposes and may not use it for any other purpose.

3.2 Legal Obligations

ci444 may be required to disclose information in response to a legal order, judicial directive, or lawful request from a government authority.

4. Data Security Measures

ci444 follows advanced technical and procedural measures to protect your information:

• SSL Encryption: All data transfers are protected by 256-bit SSL encryption.
• Secure Servers: Your information is stored on secure, encrypted servers.
• Access Controls: Only authorized personnel can access your information.
• Regular Security Audits: Our systems undergo regular security audits.
• Two-Factor Authentication: An additional security layer for account access.

5. Cookie Policy

The ci444 website uses cookies to improve your experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Necessary for the core functioning of the site.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Analyse user behaviour to improve the quality of our services.

You can control or delete cookies through your browser settings. However, disabling cookies may cause some features of the site to not work properly.

6. Data Retention Period

ci444 retains your information according to the following policy:

• All information is retained for as long as the account remains active.
• Even after an account is closed, certain information is retained for a specified period to meet legal and regulatory requirements.
• Financial transaction records are retained in accordance with applicable legal requirements.
• After the designated retention period ends, information is securely deleted or destroyed.

7. Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You can find out at any time what information ci444 holds about you. Send such requests to our support team.

7.2 Right to Correct Information

If any of your information is incorrect or has changed, you can request that it be corrected.

7.3 Right to Deletion

In certain circumstances you can request that your information be deleted, though this may not apply in all cases (such as where legal obligations exist).

7.4 Right to Object and Restrict

You can object to the use of your information for specific purposes or request that restrictions be placed on it.

7.5 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. Contact our support team to do so.

8. Protection of Minors' Information

ci444 provides services only to those aged 21 or older. We do not knowingly collect personal information from any minor. If we become aware that information belonging to a minor is held by us, we delete it immediately and suspend the relevant account.

9. Third-Party Websites

The ci444 website may sometimes contain references to third-party services. However, ci444 is not responsible for the privacy practices of those third parties. We recommend that you read the privacy policy of any third-party service before using it.

10. Changes to the Policy

ci444 may update this privacy policy from time to time. For any significant changes:

• The updated date on this page will be changed.
• Registered users will be notified by email of notable changes.
• Continuing to use the site after changes are made will be considered as acceptance of the new policy.

It is therefore recommended that you visit this page regularly.

11. Related Policies

Visit the pages below to learn more about your rights and responsibilities:

• Terms and Conditions — All rules for using ci444
• Responsible Gaming — Our steps for safe gaming
• About Us — Learn more about ci444